The Downunder Shop Profile

  • Catch member since September 2017
  • Seller rating
    Gold Seller
  • Approved online Catch seller since September 2017

The Downunder Shop is a proudly Australian owned and operated company that values customer service and has a focus on providing a quality range of products

Change of Mind Returns Downundershop is dedicated to bring you 100% customer satisfaction. We offer 7-day Change of Mind returns if you change your mind or are simply unsatisfied with our products. Downundershop will offer you a refund less 15% restocking fee, using your original payment method provided that: • You notify us of your intentions to return within 7 days of purchase • You have clear proof of purchase • The product and packaging is in original condition, unopened and is in re-saleable condition. • You accept that a 15% restocking fee will be charged for the return, which will be deducted from the refund amount and; • Freight paid will not be refundable, and further freight will be charged if we organise the return with our couriers.