The Grit Profile

  • Catch member since June 2019
  • Seller rating
    Seller Score
    91.6%
  • Approved online Catch seller since June 2019

Australia’s Home of Legendary Brands & Service!


We are a 100% Australian Owned, based in Albury, NSW, Australia.


Our Mission


“To give you the most compelling shopping experience possible"


30 Day Money Back Guarantee

We want you to love our products as much as we do! If you are not completely satisfied please let us know within 30 days for a full refund minus the cost of postage.

Simply let us know and one of our friendly staff will assist you. Once we receive the item(s) back at our warehouse, we will then refund the full product cost back to you.

We recommend sending returns via registered post or courier as we do not accept responsibility for lost items.


Please Note:

Return requests must be lodged with The Grit Customer Service via your Catch account within 30 days of purchase. Contact us and one of our friendly staff will assist you every step of the way.

Please package the item to be returned in its original unopened brand new condition, ready to be put back on the shelf.

Any shipping costs incurred are non-refundable.

Refunds will be processed by The Grit within 48 hours of receiving the item at our warehouse.

All refund claims made within the 30 day period will be issued in the method by which they were paid.


Faulty / Damaged Goods

Please contact us via your Catch account to initiate a return for faulty or damaged items. Upon receipt of the item and confirmation of the fault, a replacement will be sent out to you at no extra cost, or another suitable resolution will be provided.


Warranty

Where applicable, products can be returned under the manufacturer's warranty conditions. To initiate a warranty claim, please contact us via your Catch account