Toys and Gifts Profile

  • Catch member since August 2017
  • Seller rating
    Platinum Seller
    99.1%
  • Approved online Catch seller since August 2017

At Toys and Gifts we are a fast-growing online retailer of quality toys, gifts and collectables products. We offer an extensive range of great value quality toys, gifts and collectable items for all ages

Shipping Information
• All orders are dispatched within 24-48 hours of your order being accepted.
• We use Australia Post eparcel service as our main shipping providers but we reserve the right to use couriers at our discretion
• Orders are dispatched from Port Macquarie NSW.
• Tracking numbers are provided for all orders except envelopes
• Express Post and Pick Ups are currently not available

Delivery Times
• For customers in NSW, VIC, TAS, ACT, SA, Brisbane (And surrounding suburbs) please allow 3-7 working days to receive your order.
• For customers in WA, NT, and Central and Northern QLD please allow up to 10 working days to receive your order.
• Shipping times are estimates only and are not guaranteed delivery dates

Contact Information
• Any issues or requests for information please email us


PLEASE CONTACT US IF YOU WANT TO RETURN AN ITEM

• You may return new, undamaged unopened item/s within 30 days of delivery for a full refund if they are in the same condition as sent to you.

• We will pay the return shipping costs if the return is a result of our error (you received an incorrectly described, incorrectly shipped or a defective item.)

• Change of mind returns accepted within 30 days of purchase provided the item is returned in brand new as received condition with new packaging • Buyer pays return postage for change of mind returns

• We will NOT pay return postage costs for change of mind or if you didn't read the listing description properly The Australian Consumer Law sets out consumer rights that are called consumer guarantees. These include your rights to a repair, replacement or refund as well as compensation for damages and loss and being able to cancel a faulty service https://www.accc.gov.au/consumers/consumer-rights-guarantees