- Catch member since March 2018
- Seller rating
- Approved online Catch seller since March 2018
Vicoffroad is an Australian owned company, specializing in 4wd Camping Accessories, Caravan and Trailer parts, and 12V Outdoor gears. Our product ranges from off-road LED Lights, winches, floor mats, towing mirrors, solar panels and AGM batteries. We constantly work on bringing in affordable great products and also pride on providing friendly, responsive service to our customers.
We allows customers to return goods where a customer changes their mind in accordance with clause 17 of Catch's Terms and Conditions of Use and Sale provided the customer meets the requirements set out in that clause and below.
Customer is allowed to return goods for change of mind where the goods are
1. returned within 14 days of the customer’s order being received;
2. as new and are not used, worn, or opened and have all original packaging and tags in-tact (including any package seals (if any) being unbroken);
3. in a resalable condition;
4. not damaged in any way.
The customer bears the risk of return and is responsible for the costs of return postage.
The goods will only be refunded once the goods are confirmed as received. The initial shipping fee charged to the customer to send the goods will not be refunded or credited.
Where a customer returns goods as a change of mind return, and the goods do not meet the criteria set out in this clause, the goods will be sent back to the customer at the customer’s cost. If the customer does not agree to pay for the goods to be sent back, we may negotiate a resolution with the customer.