- Catch member since October 2021
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Seller Score78%
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Seller rating
Seller Score78%
- Approved online Catch seller since October 2021
Your Local Australian Company, Retailed since 2005, Based in Melbourne. We are the Leading Electronic Accessories Retailer. We Carry a Great Range of Mobile Phones, Tablets, Accessories, High quality LCDs, Gadgets and Parts. Authorised Seller for Nokia, Otterbox , Lifeproof , Sandisk and more.
Returns Policy
Change of mind:
4FIX will provide a 14-day money back guarantee*. If you are not satisfied, or changed your mind about your purchase, you may request to return the item(s) within 14 days from the date order received at your expense. The item must be returned with all the original accessories and packaging. A 25% restocking fee will be applied.
*For any Apple products, activated units will not be eligible for returns for a replacement or a refund under our 14 Days Return Policy.
Dead on Arrival (DOA) or Faulty Item Cases
4FIX will provide a 14-day return policy from day of invoice on all items; if the user finds that the item is not as described or damaged due to insufficient packaging/dead on arrival (no fees will be administered).
Warranty Claim and Returns Procedure
In the event of returns due to warranty claims, DOA or money back cases, the customer will be required to contact 4FIX via Catch messages to obtain an RMA (Return merchandise authorization) case number. Afterwards, you will be asked to send the item back in its original packaging with all contents. For warranty cases only, the return postage fee will be shouldered by the customer. Once item has been received and inspected, a refund of payment or replacement (if applicable) will be processed back to the customer.