- Catch member since August 2020
- Seller rating
- Approved online Catch seller since August 2020
We are dedicated to providing superior products and services at affordable prices, to live more, enjoy more, for less. Take advantage of unbeatable discounts! Our large warehouses contain an extensive range of stock ready to ship. By shopping with ADORE, you can save up to 90% off recommended retail prices. You can get in touch with our 24/7 customer care team anytime, and you’ll enjoy Australia wide fast delivery with our same day dispatch!
We want our customers to be completely satisfied with their purchase on our store. We're committed to providing customers with the most delightful shopping experience possible. We're always available and happy to help with any questions. If you need to request a refund, please contact our Customer Support Team via Catch message within 30 days of delivery or latest estimated delivery date.
Our goal is for customers to be happy with their purchase. But things may not always go as planned. If things don’t go as planned, contact us and we will try to make things right for you.
Place your request for a return or a refund within 30 days of the date of delivery or the latest estimated date of arrival. We have no obligation to consider requests placed outside of these timeframes.
In the following circumstances, you can request for a return and refund:
• This is not what I ordered - If you receive an item that is damaged, not the size or color you ordered, or not reasonably consistent with the item listing, you are eligible for a full refund or partial refund. We may request some evidence of the issue - typically just a photo or two - and you may be required to return the item.
• It never arrived - If you don’t receive an item you ordered, you are eligible for a refund.
• We accept change mind, but customer need to pay the postage fee.