AU Remedial Profile
- Catch member since April 2018
- Approved online Catch seller since April 2018
We are a QLD based company specialising in personal therapy devices and quality pain relief products.
We are a small group of consultants which specialise in bringing consumers quality brand name pain relief products that work.
We select our products carefully following extensive research and planning. We are continuously searching for new products that can be used for all ages.
We pay particular attention to people with acute and chronic pain and provide them with technologically advanced products to help support them with their pain relief and daily activities. We provide simple and safe devices to reduce acute and chronic pain for all areas of the body.
All products come with a 12 month warranty guarantee.
You may return most new, unopened items within 14 days of delivery for a full refund minus our initial postage cost plus a small returns handling fee.
You should expect to receive your refund within 1 week after your item is returned, however, in many cases you will receive a refund more quickly.
This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.
If you need to return an item, please contact us via Catch Messaging System with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
For health and hygine once you remove a product from its packaging and use it for any period we are not able to accept any returns as the products cannot be put back on the shelf for re-sale.