Aussie Baby Profile

  • Catch member since August 2018
  • Seller rating
    Gold Seller
  • Approved online Catch seller since August 2018

Aussie Baby established in 1996, located in Villawood, NSW and we distribute Australia wide. Aussie Baby continues to deliver a high standard of customer service, as well as a broad range of products. We believe in committing to our customers on a personal level, and we try our best to meet each and every person’s needs. Our staff are focused on customer service being the number one priority, making sure that your orders are handled efficiently, and to meet your satisfaction without any hassles.

Consumer guarantees apply under the Australian Consumer Law. Nothing in these Terms and Conditions excludes the application of those guarantees. If a product has a minor defect, we will provide a repair or offer you a replacement. If a product has a major defect, you are entitled to:

  • reject the goods and receive a refund
  • reject the goods and receive an identical replacement, or one of similar value if reasonably available, or
  • keep the goods and receive compensation for the drop in value caused by the problem.

    If you think that a Product is defective you should contact catch support by filling the Warranty Claim Form and the Customer Service Representative will assist you. A photo may be requested to assist with the assessment of your claim.

    Where a Product is defective and needs to be replaced or repaired return shipping will be arranged at the expense of Grace Baby.