- Catch member since September 2020
- Seller rating
- Approved online Catch seller since September 2020
We have been offering expert advice, fabulous service and the finest range of Barbeques and fireplaces in Brisbane for over 25 years. We have added a unique range of European wood fireplaces to our range of products, and we are now the place for all things to do with American style BBQs, Smokers and flavours. If you need a new fireplace be it electric, gas, wood or ethanol we have the best range in Brisbane.
We are a specialist Beefeater and Weber dealer for Brisbane. Our display of these and other brands of gas BBQs is vast with around 60 BBQs on display.
Change of mind:
Aussie BBQ’s & Fireplaces will provide a 14-day money back guarantee*. If you are not satisfied, or changed your mind about your purchase, you may return the item(s) within 14 days from invoice date, postage at your expense. The return item must be unused and in the same new condition you received it and in its original packaging.
Dead on Arrival (DOA) or Faulty Item Cases:
Aussie BBQ’s & Fireplaces will provide a 14-day return policy from the day of invoice on all items; if the user finds that the item is not as described or damaged due to insufficient packaging/dead on arrival (no fees will be administered).
Warranty Claim and Returns Procedure
In the event of returns due to warranty claims, DOA or money back cases, the customer will be required to contact Aussie BBQ’s & Fireplaces via Catch messages to obtain an RMA (Return merchandise authorization) case number. Afterwards, you will be asked to send the item back in its original packaging with all contents. For warranty cases only, the return postage fee will be shouldered by the customer. Once item has been received and inspected, a refund of payment or replacement (if applicable) will be processed back to the customer.