- Catch member since July 2019
- Seller rating
- Approved online Catch seller since July 2019
We've been around for a pretty long time
From the days of Windows 3.1, PowerMacs and dot matrix printers to the right now of mobile technology, social media and the ever mysterious cloud, AZ Computers has been a household name for over 20 years. We've grown and evolved alongside our consumer, business, education and government customers and embraced the changes of technology and its impact in your home, office and school. And we've had loads of fun along the way.
Refund & Returns Policy
We offer a 14 day refund/exchange for unopened goods only. Please contact us via Catch Messaging system before initiating any return.
This refund/exchange policy does not apply to goods which have been opened, used, damaged after delivery, or if any attempt has been made to alter the product. All products must be returned in their original condition with all accessories and in original undamaged packaging. If goods are returned in a condition unsuitable for resale we may choose to deny the return or offer only a partial refund or credit note.
We cannot offer refund or exchange on digitally delivered software items, subscriptions, iTunes vouchers, Telstra credit or extended warranty products.
All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered Post or Courier and that all postage/freight is pre paid to avoid delivery delays. You assume any risk of lost, theft or damaged goods during transit; therefore advise you take out shipment registration of insurance with your postal carrier. A-Z Computer Services will not be responsible for parcels lost or damaged in transit if you choose not to insure.
For warranty issues, please contact us via Catch messaging system with order number, for us to assist with support options, claim lodgment or provide an appropriate point of next contact for resolution.
Credits will be made back to the original payment method or a credit note may be offered. Goods for exchange will be reshipped free of charge to original delivery address.