- Catch member since October 2020
- Seller rating
- Approved online Catch seller since October 2020
Baccarat is Australia’s largest homegrown cookware brand. With humble beginnings, our goal began with the need for quality, safe cookware for all and gradually grew to include knives, gadgets, and textiles that have gone on to be loved by professional chefs and home cooks alike.
With a variety of ranges to suit all needs, all Baccarat cookware and knives are backed by our Lifetime Guarantee for peace of mind.
COVID-19 SHIPPING INFORMATION
Our warehouse is open and shipping orders daily Monday to Friday. You can purchase in confidence knowing that your goods will be dispatched from our warehouse within 1-2 business days of placing your order.
For more information on delivery times, please visit the AusPost website here: https://auspost.com.au/service-updates
All our items or Products come with a thirty (30) day refund guarantee in addition to your statutory rights. If, for any reason whatsoever, you are not satisfied with any Product delivered to you, you may, within thirty (30) days of item purchase being delivered, return the Product in the original packaging to ensure they are adequately protected in transit, with all tags and stickers still attached and with your original tax invoice (as proof of purchase) to us for a full refund of the purchase price of the Product.
This refund does not include the costs of return postage. The Customer is responsible for return postage to our warehouse. We cannot accept returns in store for change of mind. We recommend that items are returned to us via courier or registered post to ensure that they are protected and insured during transit. Returns that are damaged or soiled may not be accepted and may be sent back to you and/or a refund refused.
For an item that has arrived damaged please contact our customer service team via your Catch Account with photographic evidence of the damage.