- Catch member since February 2018
- Approved online Catch seller since February 2018
Established for over 30 years, we are now one of Australia's leading and fastest-growing e-commerce companies. Everything from HOME & GARDEN, FARMING EQUIPMENT, AUTO & STORAGE, or WELDING… if you are looking to buy quality products at an amazingly low prices, you'll love our range
We accept returns. You may return an item for a refund within 30 days of delivery; all you need to do is ship the item back to us. Return credits will be issued once the item is received and inspected.
Return Eligibility: Items must be in new condition and in the original packaging to qualify for a refund (please do not assemble or modify the product in any way).
- Please do not return or post items before obtaining instructions from Customer Service. Please note that you must comply with all return instructions provided to you via your Catch messaging system. All returns must be directed through to our Customer Service via Catch messaging. If you do without instructions, there is a risk that your returned item may not be identifiable and your returns may not be accepted.
- The item must be returned at the buyer's cost and it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered, which may include repairs, replacement items or store credit at our discretion.
- Applicable freight fees plus a 10% restocking fee will be deducted from your refund in cases where you have changed your mind and wish to return your product. This also applies to orders cancelled while in transit.