Bigeagle Toolboxes Profile
- Catch member since July 2019
- Approved online Catch seller since July 2019
BigEagle Toolboxes is the first of its kind Aluminium tool box manufacturer in Australia. A Silverwater based aluminium toolbox and accessories company, we offer the largest range of the best Australian aluminium tool boxes for tradies to choose from.
Since our inception, we have been supplying high quality aluminium truck ute tool box, aluminium toolbox canopy and trailer toolboxes that provide protection for a tradies most valuable assets. BigEagle Toolboxes have successfully manufactured and delivered aluminium toolboxes and accessories fabricated to have the perfect blend of strength and durability.
Our products last years and years without committing your time and money into multiple repairs. Our strong and robust aluminium tool boxes are constructed from high quality aluminium checker plate and are fully welded to provide long lasting durability. Our custom-designed truck and ute service toolboxes are designed with strength in mind and fabricated with high-grade aluminium to suit the needs of your business.
Catering to our customers need and demand is what we strongly believe in. We pride ourselves on our marine grade aluminium toolboxes and professional workmanship that makes us go an extra mile to meet your expectation. No matter the dimensions, application or concept, our trained service representatives are available to support you throughout the design and manufacturing process. Not only our customers can order from our store, website or through phone, they can take advantage of our fully stocked parts department, service shop for repairs and installations.
We have shown steady growth in all aspects of our operations. Our toolbox manufacturing include but isn’t limited to industries like automobiles, trucks, ute, caravan, camping, trailers, aviation, trucks, marine and medical. We have high quality aluminium toolbox brands like DAM Steel, AB Toolbox and MW toolboxes. We have the ability to customise all products to meet your specific needs and requirements.
To keep pace with the increased demand, BigEagle Toolboxes has expanded its aluminium toolbox manufacturing and have developed themselves nationally. We offer product delivery all over Australia including Brisbane, Sydney, Melbourne, Perth, Hobart, Darwin, Adelaide, Geelong, Cairns, Ipswich, Townsville, Rockhampton, Mackay, Bundaberg, Coffs Harbour, Toowoomba, Newcastle, Gladstone, Mt Isa, Dubbo, Tamworth, Albury, Armidale, Lismore, Singleton, Wollongong, Port Macquarie, Ballarat, Mildura, Shepparton, Hallam, Gold Coast, Sunshine Coast, mw, Canberra, Alice Springs, Gosford, Maryborough, Tong, Gympie, Thebarton, Clare, Kadina and everywhere else.
We will accept unwanted aluminium toolboxes in unused, unaltered condition with their original, undamaged packaging.
Defective product for refund, credit or exchange.
Goods must be returned within a reasonable time. This timeframe may vary from product to product and may depend on the type of product you purchased and the price you paid.
If any tool box cannot be easily returned to us or a BigEagle Store - because of their size, the fault or they have been affixed or installed in your premises - please contact us on the Catch message portal.
We apologize for any inconvenience, but we do not accept returns on products that are used or mounted on the tray before.
Goods returned for repair will be assessed and/or repaired within a reasonable time. You may be provided with an indicative repair time, which may vary due to reasons beyond ours or the repairer’s reasonable control, such as part availability and incorrect fault description.
You may be required to pay labour, assessment and/or freight fees, such as where goods are assessed to have been damaged by misuse or accident, or where your rights under the Australian Consumer Law or any manufacturer’s warranty do not apply. We may provide you with an indicative fee that can vary as per the manufacturing defect.
Change of Mind
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
Goods Damaged in Transit
If any goods arrive damaged, please contact us as soon as possible.
BigEagle will access the situation and give a reasonable solution to the customer. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.
Please NOTE: No signed goods returned will be accepted as damaged in transit if signed for with the shipping company. Signing the delivery note means you have received the goods and they are in good working condition and take ownership for those goods. Bigeagle Toolboxes store will not be liable for these delivered goods once the delivery note signed.
Hence, we recommend you to immediately inspect any toolbox that we deliver to you to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.
Refunds will normally be processed within 7-10 business days.