- Catch member since December 2019
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Bronze Seller93.5%
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Seller rating
Bronze Seller93.5%
- Approved online Catch seller since December 2019
Breeze Home with more than 25 years experience in mattresses, manufacturing pocket spring mattresses and now start selling directly to the public via our Catch store. We gained a reputation for high quality products and excellent customer service in the industry. We are now an international brand, manufacturing a wide range of high quality mattresses and bases, but our roots (and most of our team) are still firmly planted in Australia. All designs are developed and tested in house for Australian; each mattress fills a specific niche in the bed market, from entry level to high end multi zoned pocket coil spring beds using the best technology available. Breeze bed supply the best value for money mattresses for a every good night’s sleep.
Returns Policy
Change of mind:
Breeze Home will provide a 14-day money-back guarantee*. If you are not satisfied or changed your mind about your purchase, you may request to return the item(s) within 14 days from the invoice date at your expense. The item must be returned with all the original accessories and packaging. A 10% restocking fee will be charged from the total order amount.
*We do not accept returns of opened mattresses. Your refund total will equal the merchandise price, less the actual shipping costs associated with return shipment. This is irrespective of any free, discounted or any other type of shipping promotion that may have been applicable at the time of your order.
Dead on Arrival (DOA) or Faulty Item Cases:
Breeze Home will provide a 7-day return policy from day of invoice on all items; if the user finds that the item is not as described or damaged due to insufficient packaging/dead on arrival (no fees will be administered). Please lodge your claim within 7 days after arrival and faulty.
Warranty Claim and Returns Procedure:
In the event of returns due to warranty claims, DOA or money back cases, the customer will be required to contact Breeze Home via Catch messages to obtain an RMA (Return merchandise authorization) case number. Afterwards, you will be asked to send the item back in its original packaging with all contents. For warranty cases only, the return postage fee will be shouldered by the customer. Once item has been received and inspected, a refund of payment or replacement (if applicable) will be processed back to the customer.