Britex Carpet Care Profile

  • Catch member since July 2017
  • Seller rating
    Silver Seller
    96.8%
  • Approved online Catch seller since July 2017

With a track record of over 30 years and more than 1 million satisfied customers Britex are the trusted choice for professional carpet cleaning results that offer great value for money.

The Britex 3in1 Deep Cleaning Machine is a top-notch, affordable cleaning solution that provides the safest and most effective way to deep clean and restore that "new carpet" feeling to your carpets, rugs, upholstery, floor tiles, and grout.

When it comes to serious carpet cleaning and ensuring the health and safety of your family, Britex is the perfect choice. We're proudly Australian and family-owned, leading the way in DIY carpet cleaning. Our Britex cleaning method has been proven to safely and efficiently remove 99% of dirt from carpets and upholstery, while also reducing dust mites, pollen, allergens, and unpleasant odors in your home. It's no wonder we're endorsed by the National Asthma Council Australia's Sensitive Choice program.

Not only does the Britex 3in1 Deep Cleaning Machine provide Australians with an affordable alternative to professionally cleaned carpets it also provides a wide range of cleaning solutions for your car, caravan or boat.

But Britex doesn't stop at fantastic carpet cleaning machines - our Britex Spot 'n' Stain and Urine Remover earned the prestigious Canstar Blue Most Satisfied Customers Award for 2023. So, if you're dealing with those everyday uh-ohs, be sure to check out the Britex Everyday range.

So if you're serious about the health and safety of your family, Britex is a perfect choice.


New Purchase - Carpet and Upholstery Machine
12 MONTH WARRANTY

The Britex and Rug Doctor Carpet and Upholstery cleaning machines are manufactured, tested, and inspected in accordance with our high standards of quality. Though our machines are of the finest quality and able to withstand rigorous use, we provide a one (1) year limited warranty, referred to as ‘the warranty period’ to give you peace of mind.

Customer Helpline: 1800 804 973
(Open Mon to Fri from 9am to 5pm & Sat to Sunday 10am to 5pm - Eastern Standard times)

What does the warranty cover?
Britex Carpet Care/ Rug Doctor AU will without charge during the warranty period, repair or replace any component part which is defective or that malfunctions.

Exclusions from warranty
Every machine or component part returned to Britex Carpet Care/ Rug Doctor AU shall be examined. Malfunctions, defects or failures of the machine or any component parts due to alterations made to the machine, improper use and handling or negligent use or abuse of the machine will be excluded under this Warranty.
Any attempt to repair/tamper with the machine voids the warranty. The warranty does not include a refund of the purchase price. The owner pays all return freight costs.

Use of the machine for commercial purposes (other than rental) is covered by this warranty for a one (1) year warranty period only to the extent that malfunctions, defects, or failures of the machine or component parts are not due to alterations made to the machine, improper or negligent use or abuse in accordance with the ‘Operating Instruction’, or normal commercial wear and tear.

Further limitations
In no event shall Britex Carpet Care/ Rug Doctor AU be liable for any consequential or incidental damages you may incur in connection with the purchase and use of the machine; including, without limitation, commercial loss or for any incidental expenses, damage from improper use of either machine or products used in the machine, loss of time, or inconvenience.

To obtain warranty assistance please call 1800 804 973
Britex Carpet Care/ Rug Doctor AU will need the following information in order to assist you:
Name, address and telephone number, product model and serial number, date of purchase, and nature of the problem. We will review all the facts involved and advise you as to a recommended procedure. We recommend you keep the original packaging materials.

After the 12 month warranty period expires
After the warranty period. Britex Carpet Care/ Rug Doctor AU agrees to carry out any maintenance of the machine at a cost of $75.00 per hour, plus GST (Plus replacement parts) in a prompt & efficient manner. The owner agrees to pay all freight costs.