- Catch member since July 2020
- Approved online Catch seller since July 2020
Bunyip Equipment is an Australian family owned and operated business with a long history in the earthmoving equipment industry.
We specialise in machinery attachments for construction & agricultural equipment.
We also offer a wide range of farming and agriculture accessories, including spraying and tractor implements
We understand that you might need to return something to us for a number of reasons. Please contact us via Catch message before sending anything back.
Approved return items must be returned to us via tracked postage or courier. Without a verifiable tracking number, you accept full risk of the item not reaching us. Returns not received by us will not qualify for replacement or refund.
The item arrived damaged or missing parts
All orders leave our warehouse in brand new undamaged condition. If your item arrives damaged or missing parts, we will gladly replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. Please send us a copy of the receipt via Catch message for any shipping costs you incur.
All claims for damaged items must be made within 24 hours of receiving your order. It is important that you open your order as soon as you get it and notify us immediately if there is any damage.
Please take photographs of any damage and send them to us via email before sending the item back, as we need to report damage to our insurer, delivery courier and warehouse.
The item is faulty
Your purchase automatically comes with protections under Australian Consumer Law that cannot be excluded. All our products are fully backed by manufacturer warranty.
Should your product be faulty, please contact us so we can guide you through the correct process for having the fault rectified under the manufacturer warranty. Depending on the manufacturer’s warranty terms and requirements, we will either repair or replace it for you (or if stocks are exhausted, refund you) excluding original delivery costs.