- Catch member since October 2020
- Approved online Catch seller since October 2020
City of Games is an Australian owned and operated online store (ABN 30 161 709 963) designed at providing our valued customers with not only great prices and great service but also a great overall online shopping experience for each and every customer that deals with us. We understand that reputation in any business is important, so therefore we will strive to do our very level best, to not only promise what we say but in actual fact deliver on what we promise.
With these core values, we aim to become a leading on-line game store and continue in providing our valued customers with great savings as well as providing a customer service experience that will exceed many expectations.
If your item is faulty upon receipt or is not as described, we will gladly exchange the item or provide a full refund after the item has been tested from our end for defects.. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.
If a customer changes their mind, the item must be sent in the original condition to receive a full refund. If the item is opened or used, the refund amount will vary based on the condition of the item when we receive it. For item that are being returned due to a change of mind, the customer must pay the postage fees