Cloud Linen Profile

  • Catch member since May 2019
  • Seller rating
    Seller Score
    92%
  • Approved online Catch seller since May 2019

Right from its inception in 2005, Cloud Linen is leading Home Textile company today that brings versatile Home textiles collection by providing a subtle yet stylish vibe into one’s home décor for its customers across the country.


Combining various patterns and natural theme, Cloud Linen offers a wide selection of sheet sets, towels, designer quilt cover sets, quilts, pillows and bath robes in private labels: Renee Taylor, Park Avenue, Ddecor Home and Blckout Bed Linen, thus providing ample choice to customers to customize and mix and match to create unique look for their home.


Change of Mind Returns

1. Cloud Linen will allow a return where you have changed your mind, provided that the item in question is:

- returned within 14 days of receiving the order;

- as new and is not used, worn, or opened and has all original packaging and tags intact (including any package seals (if any) being unbroken);

- in a resalable condition; and

- not damaged in any way.

2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.

3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Cloud Linen, you will not be eligible for a return.

4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.

5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

INCORRECT OR FAULTY GOODS

Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged, or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by Cloud Linen within 30 days.