- Catch member since July 2021
- Approved online Catch seller since July 2021
Online Dance Store supplying all major brands in the Dance industry shipping all around Australia and New Zealand.
Where products are proved to be faulty (not applicable if damaged in transit) Dance Store is happy to exchange that item for the same product or give a full refund (including postage).
All postage costs are the responsibility of the customer, unless the items is found to be faulty.
Please note that due to health regulations we cannot accept returns on hosiery or underwear.
Note: If you wish to return any item for any reason - and not exchange it - a 15% restocking fee applies.
Returns will only be accepted if:
a Return Merchandise Authorisation (RMA) Number has been issued
the product is found to be faulty
the incorrect size has been ordered
the item/s must be unworn and unwashed in original saleable condition with all labels/tags attached
all items must be returned in original packaging
goods are returned within 14 days of receiving order
the Delivery Slip/Tax Invoice must be provided as proof of purchase
You can request a RMA by emailing us with: your name, address, phone number and details of the product and instructions as to whether you would prefer a replacement or refund.
Not included is non-returnable items and items on Clearance or Sale (i.e. hosiery/underwear and goods damaged in transit).
Please Note: We do not accept responsibility for goods lost in transit.
RETURN ADDRESS IS ON THE RMA - GOODS WILL NOT BE ACCEPTED WITHOUT A RMA NUMBER.