- Catch member since December 2020
- Approved online Catch seller since December 2020
DIS Technology, a division of DIS AUSTRALIA PTY LTD which Australian owned and operated company based in Melbourne, Victoria. We serve both retail consumers and the commercial market with tailor made solutions for each business's specific needs. DIS Technology combines the latest technologies with over a decade of hardware expertise to design and build solid, reliable consumer electronics, mobile tech accessories and lifestyle ergonomic products.
We are a team of techies with a common appreciation for the finer details and utility of great products. We carefully select the popular products which are tested and quality-approved and offer them to our customers. Whatever we sell is shipped from our warehouse in within 24 - 48 hours to make sure it reaches our customers all across Australia in the shortest time possible. We are driven by a passion to create innovative, high performance products that will make your life easier and a more enjoyable experience.
DIS Technology is the registered Trademark owned by DIS AUSTRALIA PTY LTD - TM Number 2032640 with IP Australia, and all rights are reserved.
Change of mind:DIS Technology will provide 14 Days Money Back Guarantee if you are not satisfied or changed your mind before using the product. You are requested to return the item(s) within 14 days from the date the item was received. Products must be returned in their original packaging, along with all included accessories, be in new condition suitable for resale, and must not have been damaged during the time the product is in your possession, including up until we receive the product. The buyer is responsible for the cost of return postage and the cost of the initial shipping is non-refundable.
Dead on Arrival (DOA), Damaged in Transit, Faulty or Delivered IncorrectlyIf you receive any item(s) that is dead on delivery, damaged during the delivery or incorrectly delivered, please contact us within 3 days of when goods were received from the carrier. This may mean the product needs to be returned with suitable packaging (preferably with its original packaging) to prevent damage in delivering the product back to us. DIS Technology will pay for the return postage fees and will replace the product at no costs for the buyer.
Warranty Claim and Return Procedure:
In the event of returns due to warranty claims, DOA or money back cases, the customer will be required to contact DIS Technology via Catch messages to obtain an RMA (Return Merchandise Authorization) case number. Afterward, you will be asked to send the item back in its original packaging with all contents. For warranty cases only, the return postage will be shouldered by the customer. Once the item has been received, inspected and manufacturer’s defect is verified, a refund payment or replacement (if available) will be processed back to the customer.
DIS Technology reserves the right to make changes to this Refund Policy without notice.