- Catch member since May 2018
- Approved online Catch seller since May 2018
EcoSouLife is an environmentally conscious company that designs and produces sustainable and user-friendly products.
Our price-accessible range offers an eco-friendly alternative to your everyday products that may be harmful to our planet.
Our ever-growing and versatile product range is accessible to retailers across Outdoor Clothing and Accessories, Homeware, Lifestyle, Health Supermarkets and more.
30-DAY MONEY-BACK GUARANTEE
We stand by our product and your satisfaction is important to us. If for some reason you are not completely satisfied with your purchase through ecosoulife.com simply contact our customer service department and they will guide you in this process. The product must not be used or has been purchased in the last 30 days.
For commercial customers, only full case quantities may be returned. We do not accept returns of pack or sleeve quantities.
A 25% restocking fee will be assessed on all returns. Additionally, the product must be received in resalable condition. The customer is responsible for return shipping fees to the originating warehouse. We do not refund shipping costs or credit card fees.
We will accept returns or exchanges for the following:
- Order arrives damaged
- Order is missing product or wrong product is received
Please allow 14-21 business days for your return to reach us and to be processed.
EcoSouLife will not accept responsibility for products lost in transit or products that are damaged due to inadequate packaging for return shipment.