- Catch member since May 2020
- Approved online Catch seller since May 2020
At evekare we are passionate about helping people with mobility issues maintain their independence. We offer a range of stylish and affordable products designed to assist people to go about their daily lives safely & independently.
evekare products are constructed using the highest quality materials and are subjected to comprehensive quality and safety testing.
REFUND AND RETURNS
Please contact our customer service team immediately if you wish to claim a refund or return. The Buyer shall have the right to return any Goods for a period of 14 days following the delivery of the Buyer’s Order and a full refund of the value of the Goods will be made upon the receipt of the returned Goods provided that:
- the goods are in perfect condition;
- the packaging remains in ‘as new’ state; and
- the Buyer pays the cost of returning the Goods to the Seller.
Goods returned for repair will be assessed and/or repaired within a reasonable time frame. The Buyer shall be provided with indicative repair time. These times may vary due to reasons beyond the Seller’s control e.g part availability or incorrect fault description.
The Buyer may be required to pay labour, assessment /or freight fees if the Goods returned for repair are determined to have been damaged by misuse or accident or where your rights under the Consumer Protection Act 2007 do not apply or the warranties detailed in clause 10 do not apply.