- Catch member since February 2019
- Seller rating
- Approved online Catch seller since February 2019
Exeed, one of the largest ICT Distribution companies in Australasia, has been in operation in New Zealand since 2002 and Australia since 2015. Exeed partners with emerging technology and global leading brands to provide Australian and New Zealand consumers with the latest consumer electronics products that they need and want.
Exeed Australia is based in Melbourne, Victoria and all products sold by us are backed with a Australian manufacturer’s warranty with local support, repair and service.
We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the item:
• has a problem that would have stopped someone from buying the item if they had known about it
• is unsafe
• is significantly different from the sample or description
• doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase—e.g. your receipt.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description.