- Catch member since March 2021
- Approved online Catch seller since March 2021
Fandcy has over 500 products focused on Home & Garden, Sports & Outdoor, Health & Beauty, Travel, Small Appliances and Pets products. Fandcy provides all ranges of products from the following brands: Lazydayz, Brillar, Flightmode, Plantasia, Clevinger, Delicors, Spiffy, Socks Exchange...etc. In 2-3 years, we will expand our product to 2000-3000 different products in various categories.
Fandcy will allow a return for store points or exchange product where you have changed your mind, provided that the item in question is:
returned within 14 days of receiving the order; as new and is not used, worn, or opened and has all original packaging and tags intact (including any package seals (if any) being unbroken); in a resalable condition; and not damaged in any way.
We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken. To return your item for change or mind, you must follow our returns process. Within 14 days when customers order has been received, If items are resalable, Fandcy will pay the return postage, if the package seals or tags have been broken or damaged, customers need to pay the return postage. If customers are required for a return after 14 days, customers need to pay for return postage.
If the item is not received by us, you will not be eligible for a credit or exchange. We recommend you insure high-value items that you return for a change of mind.
You may be provided with a product exchange or refund only when the returned product is received.
If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.