Gadget City Profile

  • Catch member since August 2017
  • Seller rating
    Bronze Seller
  • Approved online Catch seller since August 2017

Gadgetcity is a company thrived on passion, future technology advances and excitement. The company was formed in 2000 to provide consumers with a large range of electronics products to meet todays fast paced technology market.

We have been serving customers for all there needs for the past 17 years and are commited to extend this service online and in the future in store. We originally come from a consumer electronics background at the same time customer service background and have worked in such businesses as Tandy, Dicksmith and Betta electrical stores and because we have experiences in running and managing such businesses, we have gained excellent experience training in these industries, that we have moved forward to pass on this information and products to our customers.

We are a friendly and supportive business and have passion in what we do. We are constantly adding new products to our range of batteries, communications and associated products. We have a fully secure 256 bit encrypted ordering online system and fast courier and post delivery system.

Our motto is if your not happy we are not. If you are happy then tell a friend. we are 100% behind this as everything comes down to customer service and advice.

Returns policy:

Returns may be made within 7 days of item being received. Returns can be made for items that are faulty. We will replace or refund the item within this period.
Refunds can be made if the product is faulty.

We do not refund for change of mind returns. We will gladly exchange the product if the product is not what you wanted. The only way we will exchange the product is if the item is sealed is packaged like brand new.

GadgetCity's warranty is simple . If the item fails within the warranty period send it back and we will either repair or replace the item(depending on the product). You can however take the item to your local repair centre in Australia and they can do the warranty claim for you too.

Manufacturer Warranty is provided on all items - This is a 12 month to 5 year warranty depending on what you buy. The item can be sent back to us or to the manufacturer.