- Catch member since April 2021
- Approved online Catch seller since April 2021
Gamerholic is an Australian online store based in NSW and founded in 2015. We sell discounted Trading Card Products, Card Accessories, Card Games and Board Games
Gamerholic accepts returns provided they are requested within 14 days after being delivered, provided that the item has not been opened and the product is in original condition.
Returns generally take 2-7 business days to process once the item has been returned. Once a customer’s request is received and approved, the refund will be processed via the original payment method.
Gamerholic offers the option to refund provided you meet our return conditions and the statutory rights guidelines as set by the Australian Competition & Consumer Commission (ACCC).
If you have met all requirements and conditions we will process your refund and notify you once this has been processed.
If your item is faulty.
We aim to provide our customers with products of the highest standard and quality. If you have received an item with a defect, please contact us within 7 days. We will guide you through the returns process and help resolve the problem as quickly as possible. We also request that you take a photo showing the defect/fault to speed up the process and ensure you receive the correct replacement part.
Gamerholic will only cover the shipping fees back in the event that an item is either
- Faulty within 7 business days
- Damaged upon arrival within 7 business days