- Catch member since August 2017
- Seller rating
- Approved online Catch seller since August 2017
We pride ourselves on always offering the best wine deals, day in day out. From some of Australia's and the world's famous wine labels to boutique small yielding lines our experienced buying team makes sure only the finest wines are selected for our customers.
With a wine for every taste and every budget, shopping wine online with Get Wines Direct means you get big names often discounted to prices that cannot be matched, that only we can offer. From your quintessential Barossa Red Wines to New Zealand Sauvignon Blanc we have everything in between from cleanskin wines to fine wines!
We want you to be 100% satisfied with your Get Wines Direct order, therefore we provide you with a 100% money back guarantee.
If for any reason you are not satisfied with your order, you can return it to us, with an explanation as to why you returned the wine. We will refund the amount of your order (pro rata if only some items in your order are returned), minus the original delivery fee.
To qualify for the 100% satisfaction guarantee:
You must advise us that you wish to return the products within 365 days of receiving your order. We will provide you with information about how to return your products. We will pay the return delivery cost. Should Australia Post be unsuccessful in contacting you after two attempts the collection request will be cancelled by Australia Post. Should you wish to re-lodge another collection attempt, a $6.83 re-lodgement fee will be incurred.
For orders consisting of 12 bottles, up to two bottles in any twelve (12) bottle purchase may be sampled. Get Wines Direct will refund you for the entire value of the product provided the remaining 10 bottles are returned in the same condition that they were dispatched, minus the delivery fee.
For orders of less than 12 bottles, up to 25% of the number of bottles may be sampled. Get Wines Direct will refund you for the entire value of the purchase provided the remaining 75% of bottles are returned in the same condition they were dispatched.
Refunds will appear in 2-3 business days (upon receipt of the returned product) to the same account from which the original payment was debited.
This satisfaction guarantee is in addition to your rights under the Australian Consumer Law.
Your rights under the Australian Consumer Law
'Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.'