- Catch member since April 2021
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Bronze Seller94.1%
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Seller rating
Bronze Seller94.1%
- Approved online Catch seller since April 2021
UGG Grand DownUnder has dedicated to providing the best products and service since our establishment in 2009. In terms of the material, we select the top-class Australian shorn Lampskins and sheepskins for the best quality of all our products. Combined with advanced modern process capability, we are able to manufacture UGG boots in a wide range of models and styles to satisfy the needs of our customers.
A customer can return goods for change of mind where the goods are:
- returned within 14 days of the customer’s order being received;
- as new and are not used, worn, or opened and have all original packaging and tags intact (including any package seals (if any) being unbroken);
- in a resalable condition;
- not damaged in any way.
The customer bears the risk of return and is responsible for the costs of return postage.
The goods will only be refunded once the goods are confirmed as received, and you must notify us of this once they are received and verified to meet the return requirements above. The initial shipping fee charged to the customer to send the goods will not be refunded or credited.
Where a customer returns goods as a change of mind return, and the goods do not meet the criteria set out in this clause, the goods must be sent back to the customer at the customer’s cost.