- Catch member since September 2020
- Approved online Catch seller since September 2020
GSM Pty Ltd, founded in 1963, is a proud family owned Australian company with an expertise in the manufacturing and supply off electrical appliances.
With our long heritage in all things electrical we take pride in our industry professionalism in supplying affordable, innovative and dependable products.
With brands like Mistral, an icon of the Australian electrical industry; we are committed in delivering to you the best in everyday electrical products. And with nearly 30 years’ experience, we have the people, passion, expertise and products to achieve this goal.
Our products come with a 12 months warranty
This policy applies to all purchases made from GSM Retail Australia Pty Ltd.
The quickest and easiest way to return a product is to contact our Customer Service team via Catch messaging system
PROOF OF PURCHASE
Please note that all returns, refunds, exchanges or repair requests must be accompanied by the following Proof of Purchase documents
Original purchase receipt.
GOODS ARRIVED DAMAGED?
If, for some reason, your goods arrive damaged or inoperable we will do everything we can to fix the issue. Obviously, this is our responsibility and we will correct things as quickly as possible. Please contact us via catch messaging system.
HAVE A WARRANTY CLAIM?
As far as warranty claims go, we will do everything we can to ensure your warranty is processed smoothly. Any claim under warranty must be made within 12 months of the date of purchase of the product.