- Catch member since July 2019
- Seller rating
- Approved online Catch seller since July 2019
Hair Barn Oz brings a varied range of Professional Hair & Beauty products for all, these products are purchased and located in Australia for the Australian public. We strive to give a fast and professional service while delivering an array of lovely items for all.
We sell major brands like GKMBJ, Affinage, Natural Look and many many more.
We will happily offer returns for change of mind though any postal costs are incurred by the buyer.
Although damaged items caused by couriers are annoying, we will try and resolve on a case by basis to quickly resolve issues. This may be a partial or total refund, it may also include resending items. Change of Mind returns are responsible for all postal costs.
Returned goods must be unopened and in original condition so as to be fit for resale along with the corresponding receipt or invoice.
IMPORTANT : In the unlikelihood of missing stock, Hair Barn Oz must be notified withing 7 days of the delivery date so as to ascertain the packaging/delivery process, failing to do this will result in NOT being able to resolve the situation for the customer.
All claims must be within 14 days and approved by Hair Barn Oz.
All returns, exchanges and credits are at the discretion of Hair Barn Oz.
For health and safety we cannot accept returns for beauty and any used products.
All electrical items have a warranty direct with the manufacturer and not Hair Barn Oz, invoices can be resent with the relevant information.