- Catch member since June 2017
- Seller rating
- Approved online Catch seller since June 2017
Interfab Pty Ltd was founded in Melbourne, Australia, in 1985 and has played an integral part of the textile and bedding industry since.
Our talented team value premium quality products and contemporary Australian design. With many in-house brands such as Ardor Home,
Ardor Boudoir, Apartmento, Essentially Home Living and Abercrombie & Ferguson, we boast a large range of premium homewares
and bedding accessories servicing our many business partners across Australia, New Zealand and South East Asia.
Designed in Melbourne, Australia we integrate colours, patterns, detail and quality, making our products desirable and
diverse for the marketplace. We are committed to catering for varying budgets while still maintaining a focus on quality.
Our returns policy is in addition to your rights under the Australian Consumer Law.
We understand that shopping online can be tricky, particularly when colour and design are so important. Exchanges and returns on any FULL priced item must be within 14 days of dispatched date. DISCOUNTED items are eligible for EXCHANGE ONLY within 14 days of purchase. Requested exchange items are subject to availability. All returns must be unused and unwashed, in original packaging and/or with tags attached and accompanied by a copy of your original invoice.
Any shipping & handling costs associated with making a return are the customer’s responsibility unless the return is a result of a fault on our part.
Visit the Contact Us page and submit an enquiry, quoting your order number and details of what you would like exchanged or returned. Once we have received your enquiry you will be issued with a returns authorisation number. No exchanges, returns or refunds will be accepted unless an authorisation number has been provided.
Clearly write the return authorisation number on the top right hand corner of your invoice and ensure it is enclosed with the products for safe return. Please ensure goods are packaged securely so that no damage can occur during transit.
For your security we recommend that you use an insured or tracked parcel service for your return as we cannot accept responsibility for products that we do not ship. Please retain a copy of this information.
We will send confirmation once your return or exchange is received and processed. Refunds will be issued via the same form of payment originally used for the purchase.