- Catch member since January 2022
- Approved online Catch seller since January 2022
IYMO Limited is a fast growing UK based online retailer of Video Games, Gaming Consoles & Accessories, Card & Board Games, Kids Toys, Consumer Electronics, Gadgets, and many more.
We operate from the UK via our website and spread across several marketplaces online where we list most of our items for customers to buy and compare prices.
We have a portfolio of over 13K different products all sourced from official and reputable UK vendors with a minimum of 12 months warranty and we are expanding our range by introducing new lines, categories, brands, and video games new releases on a daily basis!
Change of mind:
IYMO (Ship from UK) will provide a 14-day money back guarantee*. If you are not satisfied or change your mind about your purchase, you may request to return the item(s) within 14 days from the date of arrival at your expense. The item must be returned with all the original accessories and packaging. On this occasion, you will be responsible for the postage in returning the product/s and the initial shipping will not be refunded.
Dead on Arrival (DOA) or Faulty Item Cases or Incorrect Item Received
IYMO (Ship from UK) will provide a 14-day return policy f from the date of arrival on all items; if the user finds that the item is not as described or damaged due to insufficient packaging/dead on arrival (no fees will be administered)
Warranty Claim and Returns Procedure
In the event of returns due to warranty claims, DOA, or money back cases, the customer will be required to contact IYMO (Ship from UK) via Catch messages to obtain an RMA (Return merchandise authorization) case number. Afterward, you will be asked to send the item back in its original packaging with all contents. For warranty cases only, the return postage fee will be shouldered by the customer. Once the item has been received and inspected, a refund of payment or replacement (if applicable) will be processed back to the customer.