- Catch member since June 2018
- Seller rating
- Approved online Catch seller since June 2018
Though we are an online retailer, the people behind Jacob Time have been in the watch industry for over 25 years. A family owned and operated company, Jacob Time, Inc. has become one of the biggest timepiece distributors in New York after decades of growth. While our service continues to become more convenient thanks to the constant evolution of the online marketplace, our core values remain the same. We were founded to provide the best watches in the industry for affordable prices, and that has not changed today. From Armani watches to Citizen watches, all of our products are backed by a history of great service.
If for any reason you are not satisfied with your purchase, you may return it within 30 days from when it was shipped for a full refund, as long as it was not worn. Additionally, if there is any issue with the item you received (such as damaged goods or you received the wrong item), you must let us know within 72 hours of receipt. If the the "Non returnable if removed" tag is removed, we cannot accept the item for return. The amount refunded will be the total cost of the purchase minus any shipping charges. We do not refund our costs of shipping the purchase to you (Even if you take free shipping, it will still cost us to ship the purchase to you. This amount will not be refunded). If the "Not returnable if removed" tag is removed or tampered with, we will not be able to accept the return. In addition, any promotional gifts received with the order must be returned as well. Failure to do this will result in a reduction of charges returned to you.