Joyroom Profile

  • Catch member since August 2020
  • Seller rating
    Seller Score
  • Approved online Catch seller since August 2020

Vision: Build the largest supply platform of the fashion 3C digital product around the world.
Core Values: Mutual benefit is the foundation of our survival and development
Product Concept: Quality, Grade, Life, Fashion
Business Philosophy: Integrity, Innovation, Win-win, Prudent
Communication Philosophy: “Treat each other sincerely” “Perspective Taking”
Management Philosophy: Simplify Management, Attention to details, Focus on results, Solidify cooperation, Quality-oriented.

Damaged or defective: Unlikely event that a product ordered is damaged or defective, or you received a wrong item/size, you can return or exchange the product within 7 days from the date of delivery. Given that the product is unused and in the same condition as it was received, in original packaging with original tags.

Change of Mind: We accept if customer change of mind within 30 days from the issue order date.

30-day returns: You can return products for a refund within 30 days of our delivery-- the date that we shipped your order. Kindly reach us through the Catch message.

Return Postage: The customer needs to pay postage unless the product is defective or we made an error filling your order.