- Catch member since November 2017
- Seller rating
- Approved online Catch seller since November 2017
Welcome to Karaoke Home Entertainment (KHE) on the Catch Marketplace, where you can shop online for Australia's top selling Karaoke products 24-hours-a-day, 7-days-a-week!
We are your quintessential Karaoke Retailer with everything you need to enjoy Karaoke for every occasion.
Including karaoke machines, microphones (wired & wireless), karaoke discs (CD+G and DVD), karaoke song downloads (MP3+G and MP4), karaoke Bluetooth speakers, karaoke speakers and amplifiers even fun party lights.
With 26 Years Experience we pride ourselves on providing fast and reliable customer service, so you can shop with confidence.
Every equipment purchase is accompanied with instant access to our handy how-to-connect guides, all products are 100% quality tested so you can get singing as soon as your parcel arrives.
KHE is an 100% Australian owned and operated business located in Bentleigh, Melbourne.
We are the Australian distributors for the worlds top karaoke brands; Sunfly Karaoke, SBI Karaoke, Zoom Karaoke, Big Hits Karaoke, Abraxa Karaoke and Aaron Aardvark Karaoke with over 80,000 songs available ranging from the 1930's to today's latest hits, with new songs arriving weekly.
90% of all orders placed will ship the same day either by Courier or Australia Post with tracking for all equipment purchases.
Change of Mind Returns:
Sometimes making a purchase can be daunting; am I choosing the right thing?
But don't despair if you do choose the wrong electronic product at KHE you can take advantage of our 30 Day "Love It or Swap" Guarantee* and we will ensure you get the correct product for needs. We don't refund for change of mind though.
If you would like to take advantage of the "Love it or Swap it" guarantee the following steps must be adhered to;
- Claims must be made within 30 business Days of the original purchase date as detailed on the printed receipt.
- This guarantee applies to Karaoke Machines/Players, Amplifiers, Speakers, Microphones, Lighting and Accessories only and all karaoke discs (CD+G/DVD/VCD/MP3+G) are excluded from this guarantee due to copyright restrictions.
- Take your time and care when opening the goods as all packaging must be in perfect condition.
- Product must be in 100% resalable condition otherwise KHE reserves the right to refuse the swap over.
- All return costs and risks are at your expense if shipping back the goods. We strongly recommend that you send all returns by registered mail which provides the sender a unique tracking number along with the option for insurance coverage for loss in the Australia Post network, all risks lie with the sender to effect delivery.
- Any delivery/postage charges paid for your initial order will not be put towards your replacement order nor refunded. All delivery charges incurred for re-delivery are due by the purchaser and must be paid prior to sending the new goods to you.
- If the goods you wish to swap for are higher in value the difference must be paid in full prior to ship out.
- Subject to the all other conditions listed we will only do one swap over per original transaction.
- Please ensure you make contact with KHE prior to shipping back any goods, so we can make note of this on your customer account file, this will ensure your claim will be valid for the "Love it or Swap it" guarantee, and that we will have knowledge that a parcel is in bound from you.
- A restocking fee may apply up to 20% of the value of the goods if the goods are not in 100% resalable condition.
Shipping fees are charged as per item, If Buyer has provided incorrect address details they will be responsible for all redelivery fees.
- Defective Products that are being returned must not have any physical damage, and be complete with all accessories. We must be notified if the product being returned does not meet these conditions.
- All electronic products are covered with a minimum 12 month parts and labor warranty from the manufacture, unless specified otherwise. Proof of Purchase must accompany all warranty service requests. Tampering with this unit or any labels will void any warranty or claims.
- All Karaoke Discs will only be replaced with the exact same title if faulty due to copyright restrictions.
Procedure for Warranty Claims:
- Please kindly make sure the return is complete with all parts that it came with originally
- Please kindly make sure the return is safely packaged as physical damage would void warranty
- To ensure speedy processing of your return, please include a copy of the invoice attached outside of package, your full return details and contact number as well as the nature or description of the problem inside of the package.
- Replacements or warranty claims do not apply if the product has not been installed, operated and maintained in accordance with any instructions provided with the product. If the product has been used in a manner other than for which it was designed, to the extent permitted by relevant legislation, KHE expressly excludes any liability for any indirect or consequential loss (including for loss of revenue or loss of use) arising from, or in any way relating to the incorrect use of the product.
- To the extent permitted by law, warranties will only apply to products used for personal / private use.