Luxo Living Profile

  • Catch member since August 2017
  • Seller rating
    Seller Score
  • Approved online Catch seller since August 2017

Fully Australian-owned company with a focus on offering quality in-demand lifestyle and consumer products direct to the public. We have been selling online since February 2001. While many sellers have come and gone during this time, we have been growing consistently and now offer more than ever before. Providing great service to our customers!

- 30 Day Money Back Guarantee - Our range comes with a 30 day money back guarantee for your peace of mind! - We are confident that you will be absolutely delighted with the quality and value of our products. If you are not totally satisfied for any reason or if you have changed your mind about your purchase you can choose to return your item for a refund of the original purchase price excluding original shipping fees (and return fees if the return is arranged by us). Please note that delivery costs for items purchased on a free shipping promotion will be deducted from your refund along with the return delivery cost if this has been arranged by us. - Returns need to be booked with us in advance so we can provide you with a Return Authorisation (RA) number for tracking purposes. To book a return, simply contact us within 30 days of receiving your item through the Catch Marketplace returns system with photos of your product in original packaging and we will get back to you with further details. - Please note that items requiring assembly need to be disassembled and placed back into original packaging to be eligible for a return under this guarantee. If you want to check a colour or feature of your product, please do this in a way that does not require assembly. In such cases you would be responsible for ensuring the product is packaged in a manner that would prevent damage during transit. Refunds are generally processed within 7 days of receiving your item back. - Due to health & hygiene regulations, we can only accept mattresses, mattress toppers and bed sheets returned in unopened and sealed packaging. - Our acceptance of your order will constitute a binding contract of sale of the items in your order. If we agree to cancel an order any storage, labour and shipping costs incurred will be charged before a refund is processed.