- Catch member since August 2021
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Seller Score82.7%
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Seller rating
Seller Score82.7%
- Approved online Catch seller since August 2021
Mignhome store is an online retail store which has been selling since 2021. It has different products across a wide range of Home & Garden, Pet Supplies, Sport and fitness goods, Health & Beauty goods, etc.
14 Days Return Policy
We offer 12 months warranty on all our products.
Until the nature of any fault is determined, the resolution we can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. Other alternatives may be offered to the satisfaction of both parties.
Warranty does not include damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered, or tampered with by a person (or persons) not authorised by us to provide service (not including standard periodic maintenance).
Returns
If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:
Should you wish to return a faulty item, please contact us along with your order number. Photos and/or videos of the item may also be requested to assist in the return process. Prior to returning any item, our Customer Service Department must first issue you a Return number. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted.
We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders canceled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund.
Who will pay for the postage?
1. If it comes quality problem of product, we will take charge of the postage fee.
2. If there is no any quality problem of product, the customer needs pay for the postage.