- Catch member since May 2019
- Seller rating
- Approved online Catch seller since May 2019
We love the outdoors & we know what it takes to keep you warm & dry whatever the conditions.
We’ve been developing outdoor clothing & equipment for all the family since 1997.
We carry a curated selection of products from 3rd party brands but most of the products you’ll find at Mountain Warehouse are designed and produced in-house, and exclusively for us, so that we can offer you quality products at great prices across the range.
We have stores around the globe including Europe, the United States, Canada & New Zealand. We have a growing family of over 5 millions customers and we’d love you to join them.
Whether you’re travelling the world, or exploring closer to home, welcome to Mountain Warehouse.
Designed for Adventure, Worn Worldwide
Changed your mind?
No problem. Unwanted items can be returned within 60 days of receipt, subject to them being in their original condition.
BEFORE FOLLOWING THE BELOW INSTRUCTIONS, PLEASE ENSURE TO OPEN A RETURN REQUEST THROUGH THE CATCH PORTAL.
You can return your online purchases to stores or via our charged returns label service.
If you choose to return any item bought online via the post, this can be completed via our return’s portal below. A charge of $15 may be deducted from your refund for using our returns label service.
Simple return steps below:
Complete your returns form that arrived with your order – this must be included in your parcel. (If you can't find your Return form, please click here to print a blank form).
Click link https://mountainwarehouse.intelligentreturns.net/main/landing
Fill out your order ID (i.e. C42097324-A) & postcode
Fill out Personal information
Select your returns method
Generate Returns label
Package your return appropriately, you must include your completed returns form that arrived with your order
Apply label to outside of your return
Drop the parcel of at your local drop off location
Please note it will take up to 14 days from the day of sending, for your return and refund to be processed