- Catch member since November 2017
- Seller rating
- Approved online Catch seller since November 2017
Mr Toys Toyworld is a leading Toy and Hobby specialist with 25 stores located in Brisbane, Queensland and surrounding areas as wide as the Sunshine Coast, Gold Coast and Toowoomba. Mr Toys Toyworld stocks all the latest toys that your kids really want! We have something for every child from new born to hobbies and Radio Control for the "Big Kid" at heart!
Change of Mind returns
If you wish to return an item because you have changed your mind about your purchase, Mr Toys will offer you an exchange or instore credit provided that:
•You produce your original Mr Toys register receipt at the time you return the item
•The item is in resaleable condition including that:
•It is in its original packaging, including instruction manuals and all accessories;
•It is unopened, unused and in its original condition
You will be responsible for the Return Postage costs and we will only refund on the product, not the shipping.
Mr Toys will accept product returns and provide you with an exchange, refund or repair where:
•The product is faulty or is not of acceptable quality; or
•The product is not fit for its stated purpose; or
•The product does not match the sample or our description; and
•You can present your Mr Toys register receipt or other adequate proof of purchase.
We will provide a link to create a prepaid returns label which will give you free shipping back to us.
Mr Toys may elect to return the product to the manufacturer's repair agent to determine the nature of the problem. Please be aware that data (including, but not limited to, images, music and video) may be lost during the repair process of electrical and electronic products.
Mr Toys reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund in the event of a major failure. You are entitled to have the goods repaired if the item is determined to have a minor failure.
•Your original Mr Toys register receipt is the best form of proof of purchase
•Refunds will be issued using your original payment method