- Catch member since December 2020
- Approved online Catch seller since December 2020
The best store for Crafts, Albums, Notebooks and Stationary materials. Where the product's quality and knowledge base makes a difference when shopping.
Contact us for questions, product info and more!
We accept change of mind returns as long as they are returned new, unopened items within 30 days of delivery for a full refund. Return postage shall be handled by the customer. We'll only pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund earlier. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us via Catch message with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.