- Catch member since June 2019
- Seller rating
- Approved online Catch seller since June 2019
At Need1 we clear liquidated stock, purchased in bulk and we also source the highest quality new products for import and resale to wholesalers, retailers and consumers.
If you have received an item that you did not order or somebody else's order entirely, please attach a clear photo of the incorrect products you have received.
This information will allow us to work out what has happened and fix the problem for you faster.
Damaged or faulty
If your item is deemed damaged or faulty, you will be entitled to a replacement or refund. Once your item has been received at our warehouse, it will be checked and tested. If your item works or it is undamaged it may be sent back to you so you can enjoy your purchase with no refund provided.
If you have changed your mind on a purchase, we have a separate (Change of Mind) returns policy
10% restocking fee
Kindly reach out to us via your Catch account.