Online Kitchenware (Shipped from Overseas) Profile
- Catch member since July 2018
- Seller rating
- Approved online Catch seller since July 2018
Online Kitchenware is an internet business based in the UK. We operate from a warehouse, meaning most of our products are in stock on the premises ready for instant despatch as soon as orders are received.
We are an authorised online retailer for all the brands we sell, and all of our products are brand new. We are constantly sourcing new and exciting brands with new products which we feel add something special to our collection.
We sell a variety of both traditional and contemporary products to suit every style of kitchen. You will also find everything you need for hosting an impressive dinner party or packing the perfect picnic, and budget-friendly items ideal for equipping a first home or student accommodation.
Finally, browse through our growing range of home accessories to find that finishing decorative touch, or the ideal storage solution.
Our concept of selling on the internet is for customers to be able to rely on us for our high standards and excellent product choice. If we don't like the product, or feel it is of an inferior quality, then we simply won't sell it.
- Returning Unwanted Items If you change your mind, you are welcome to return your order to the address provided on your invoice. You will be solely responsible for the return postage charge of unwanted products. Please obtain proof of postage for all returned items. We can only process your refund once the item is back at our premises. A full refund will be processed as soon as the returned item is back on our premises and deemed to be in a resalable condition. - Replacement terms for goods arriving damaged Should your order become damaged during transit, please Contact Us as soon as you receive the parcel. We request digital photographs to be emailed to us to show the damaged item. We are happy to arrange a replacement, where possible, or a refund for any damaged items. - Replacement terms for goods sent in error Should you receive an incorrect item, please Contact Us as soon as you receive the parcel. We request digital photographs to be emailed to us to show the incorrect item. We will work quickly to resolve any issue. Faulty Items If you receive your item and it is not working correctly, please Contact Us as soon as possible and we will arrange a replacement or a full refund. If your item develops a fault after a period of use but within the guarantee period, please contact either us or the manufacturer and you will be advised on how to resolve the issue.