- Catch member since November 2019
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Silver Seller95.3%
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Seller rating
Silver Seller95.3%
- Approved online Catch seller since November 2019
Our pet food solutions are customised to your pet’s size and dietary requirement. We will work with you to optimise your pet's consumption habits. The meat patty flavour availability in our Mixed and Raw Meal Plans are not guaranteed, though we will make every effort to cater for your dog’s specific requirements.
Returns Policy
All Products
We accept returns for up to 7 days from receiving your order, provided the products purchased are in their original condition with the packaging unopened. An administration fee of $20 may be charged.
Items returned after 14 days may not qualify for a refund.
You can return your order for a refund through card or account that the purchase was made from.
Customers are responsible for the cost of a product’s return, unless there was an error on our behalf.
Damaged Products
If you received any products that have been damaged in transit, please contact us via Catch messaging system. Please accompany the email with photos of the damaged items, and include your order number and name.