- Catch member since October 2020
- Approved online Catch seller since October 2020
Premier Gifts is an importer and retailer of giftware and homeware. We are based in Melbourne Victoria where all fulfilment is done.
Customers have 14 days for change of mind. Refunds will only be processed if the items are returned in brand new and resalable condition. Return shipping will have to be paid for by the customer in this instance.
The buyer is responsible for the compatibility of the product.
DOA (Dead on Arrival) items must be reported within 14 days from the received date.
Upon return of the faulty item and confirmation of the fault, the buyer may elect for a replacement or full refund including postage.
Items intended as gifts or otherwise should be inspected for physical damage as such claims beyond the DOA period will be rejected.