PriceRiteMart Profile

  • Catch member since April 2021
  • Seller rating
    Bronze Seller
    94.4%
  • Approved online Catch seller since April 2021

PriceRiteMart is a wholly owned subsidiary of MCL Pty Ltd. and is a supporting warehouse for many of Australia's best perfume retails outlets and has been in business since 2001. We offer the competitive prices for the highest quality of fragrances and books. At PriceRiteMart you are dealing directly the importer, ensuring you always get the latest and newest products at the lowest possible price. We always strive to satisfy each and every customer. That is why we continually work to improve our performance and focus on those things that will make us a better company.


Most distinctive about PriceRiteMart is the speed, efficiency and thoroughness of our deliveries. We are a company that is always moving rapidly in a very clear direction. Our sights are set on specific goals in the perfume and book marketplace; yet our values and integrity, both individually, or as a cohesive team, remain high and are never compromised.


We hope that you are pleased with the products you received from us, but if you do need to return anything we offer the following options to you:


IF YOUR PRODUCT IS UNWANTED OR YOU'VE CHANGED YOUR MIND
We are happy to offer you a refund or an exchange if the product you are returning is in a fully resaleable condition i.e. unopened and unused, and the return is made within 14 days of product arrival. In this case you can contact us by Catch message to arrange a return. Please remember to include the following information: name, order number, product code and reason for return. Please also state clearly whether you would like a refund or an exchange.


We are unable to process your refund or exchange until we receive the product back. We strongly advise that you obtain a proof of postage receipt when sending your item back to us. Please ensure that all items being returned are complete, with original packaging, and are securely sent.


Please note: If the product is returned in a condition which is not fully resaleable or the packaging is damaged, we reserve the right to refuse a refund or exchange on the item. This does not affect your statutory rights.


We will not refund postage or gift wrap charges if your product is unwanted or you have changed your mind. The cost of returning unwanted items is your responsibility and we will not refund that cost.
HOW REFUNDS ARE PAID
When the item is returned to Customer Services: Refunds will be paid onto the same credit or debit card or paypal account from which payment was taken for items returned to us. The refund value will be for the price paid when the order was placed. Refunds will only be processed once the item is received back.


HOW EXCHANGES ARE PROCESSED
When the item is returned to Customer Services: where an exchange is required for an item different to the item originally ordered, then any difference in value, if lower, will be refunded; if higher, will be charged.


IF YOUR PRODUCT IS FAULTY OR DAMAGED
We will always do our best to ensure that your product arrives correctly and in perfect condition. Sometimes, however, mistakes do happen and we want to be able to resolve them for you as quickly as possible. In this case you can either


Contact us by Catch message to arrange a return.


We are unable to process your refund, exchange or replacement until we receive the product back. If your item is faulty or damaged, you can send the item back to us and we will cover return postage. We strongly advise that you obtain a proof of postage receipt when sending your item back to us. Please ensure that all items being returned are complete, with original packaging, and are securely sent.


If you have been sent the wrong product


We will always do our best to ensure that you receive the product you have ordered. Sometimes, however, mistakes do happen and we want to be able to resolve them for you as quickly as possible. In this case you can either


Contact us by Catch message to arrange a return.


We are unable to process your refund, exchange or replacement until we receive the product back. If you have been sent the wrong item, you can send the item back to us and we will cover return postage. We strongly advise that you obtain a proof of postage receipt when sending your item back to us. Please ensure that all items being returned are complete, unopened and resaleable with original packaging, and are securely sent.


Please note: If the product is returned in a condition which is not fully resaleable or the packaging is damaged, we reserve the right to refuse a refund or exchange on the item. This does not affect your statutory rights.
RETURN ADDRESS AND DELIVERY CHARGES
In the case of faulty or damaged items, or order errors, we will cover the cost of returning the items to us via Australia Post. When posting items back to us please make sure to request a proof of postage receipt from the post office. As we cannot take responsibility if the item is lost without a proof of postage receipt.


We recommend you use a postal service that insures you for the value of the goods you are returning.