- Catch member since December 2020
- Approved online Catch seller since December 2020
Progeny Stores is an eco-friendly personal care and hygiene company, producing eco nappies, wet wipes, compostable handgloves and bamboo toothbrushes.
We are a family-owned business. As parents with four children, we want to make impact in the future of our children, the next generation; our progenitors.
Our dedicated teams and volunteers are mums and dads too – we know how hard it can be to raise a healthy family and still be kind to the environment. So, we’ve decided to give you a way to do just that! The joy of making positive impact has given us that self-fulfilment and a purpose.
It’s the reason we identify eco-friendly personal care solutions as a small but impactful way to provide guilt-free options for families and businesses to demonstrate responsible use of earth-friendly products.
Progeny Stores is not just a store. It’s an initiative working towards giving you and your bubs a better future.
Change of Mind Returns
Catch and its Sellers will allow a return for store credit or exchange product where you have changed your mind, provided that the item in question is:
Returned within 14 days of receiving order;
as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
in a resalable condition; and
not damaged in any way.
We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
To return your item for change or mind, you must follow our returns process, or the returns process of the relevant Seller.
You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by us or the seller, you will not be eligible for a credit or exchange. We recommend you insure high value items that you return for change of mind.
You may be provided with a product exchange, refund or store credit (at our discretion or at the discretion of the Seller) only when the returned product is received, and it complies with the requirements of clause 17.1.
If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.