Reef Tourer Profile
- Catch member since July 2020
- Approved online Catch seller since July 2020
Reef Tourer offers a collection of high quality snorkeling gear for adults and children. Products include silicone masks and snorkels, inflatable beach toys and outdoor marine boots.
Free Returns on Reef Tourer on Catch
All items purchased from Reef Tourer on Catch can easily be returned via the post within 30 days from delivery.
Reef Tourer Returns Policy
All refund rights under both State and Commonwealth law apply.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure. If the failure is minor, we reserve our right to offer to repair only. We reserve the right to not offer a refund or an exchange coupon.
Please read the following carefully to ensure you are fully aware of your rights under the policy and our obligations to you.
When you change your mind
At Reef Tourer you have 30 days to return your items (some exclusion apply) for a full refund or exchange as long as it is returned in a saleable condition with original proof of purchase. The refund will be provided using your original payment method.
* By saleable condition we mean that the item hasn't been opened or used, is still in its original packaging and all manuals, packaging and accessories are included.
Proof of Purchase
Returns, refunds, exchanges or repair requests must be accompanied by any one of the following proof of purchase documents:
* Online Tax Invoice (order confirmations will not be accepted)
* Online proof of purchase when calling Customer Service also includes Zip, Afterpay and Paypal statements