- Catch member since July 2021
- Approved online Catch seller since July 2021
Welcome to Runway Catalog, your online source for diverse, curated, luxury fashion items and accessories from the world’s leading designer brands. With a meticulous eye for authentic, luxury pieces, Runway Catalog offers clients designer pieces from some of the most coveted collections, at incredibly competitive prices.
Returns requested more than 14 days after your order was received are not eligible for return.
Merchandise must be returned with the tags and packaging in their original condition and the red security tag must not be removed
Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused
Original shipping and Return shipping cost will be deducted from your refund (regardless of any shipping promotions).
Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
Other restrictions may apply.
Footwear: when trying on footwear for the first time we ask that clean socks be worn. Please make sure to test the footwear on a carpeted surface, so as not to damage the soles. The dust bag and/or shoe box must be returned alongside the footwear, in its original condition.
Apparel: all original tags must still be attached to the garment(s). Be mindful of deodorant, makeup or perfume that may rub off, and beware of jewelry that may catch or tear fabric.
For reasons of hygiene and the personal safety of our customers, we regret that the following items may not be returned: pierced earrings, hosiery, underwear and swimwear.
Damaged/defective items: if you believe an item to be defective or damaged, please contact our Customer Care team so that they can help resolve the issue.
RunwayCatalog reserves the right to reject any returning products that do not comply with the above stated return policy. Rejected items will be sent back to the original shipping address. In order to avoid this, please contact our Customer Care team to address any issues or concerns you have regarding the item(s) you wish to return.