- Catch member since June 2017
- Seller rating
- Approved online Catch seller since June 2017
We are 100% Australian Owned Company, our warehouse is located in Thomastown Melbourne VIC 3074. Salesbay is specializing in selling Home Furniture, Lifestyle Furniture and Outdoor and Indoor furniture Settings. Compare with other online shopping site, we can guarantee that our selling price is much cheaper more than 35% - 80% off. With a huge product range, you can simply purchase things from us at a wholesale price without any hassle. The aim of our company is to provide you a new and convenience shopping way. Therefore, we open 24 hours a day and 7 days a week with 10 hours online support everyday.
Every single transaction is also important for us. We care about our customers; we wish our customers will have a good experience in shopping with us. Therefore, we have a very professional customer service team to assist you in item selection, payment inquiry, answering all general inquiry and provide you other kinds of help.
In order to provide a reliable and on time delivery service to our buyers, we will use Australian Express Delivery Company to ship our products. Every item you purchased will come with a tracking number; the number can let you keep your eye on the delivery status in order to reduce the risk of item loss.?
All items are dispatched next business day as payment clears Please note we do NOT deliver to PO BOX,(Large items like sofa bed or coffee tables...) SALESBAY will not be responsible for any delays as a result.Shipping to remote areas outside of (cbd) can have a delay of up to 1 week in delivery time. Once dispatch has been, arranged and item is picked up, tracking information will be sent to you it applicable. *** Please contact us within 3 days after you receive the item if there is any damage. Any claim made after 3 days will not be accepted as it cannot be determined when the damage happen.*** If you are not home to receive goods,second time delivery may attract extra courier fees. NOTE:Free delivery is Australia wide BUT some postcodes are excluded, as our courier does not cover these areas. Please contact us for a price. If you are not satisfy with the items you received .please contact us in time .We will offer you Changing or Refunding. Please note freight charge is not refundable after dispatch the item. If refund accepted, it will be only for the item. We can accept returns,but you should send back the items to us firstly.(Buyer should afford the freight for returns). 10% restock fee will applied to the order. After we receiving the items,we will resend the package or refund to you. Unless we don't require you to send back the items. Otherwise, we will reply and do like that.no matter you make any complaints or not.