- Catch member since May 2019
- Seller rating
- Approved online Catch seller since May 2019
Scarlett Music is an independent musical instrument store located in Footscray, VIC
Since opening in 1997, we pride ourselves on providing our customers with Australia's best prices and friendliest service. Please note: To keep costs low for our customers, orders under $50 are sent via regular (untracked) post.
You are entitled to return your product to receive a refund or exchange within a week of purchase if your product is either: Faulty. Physically damaged. Does not do what it is intended to do. Over a week after purchase, your product can still be returned to us, however it must be repaired by our suppliers under warranty. The length of time for warranty repairs do vary, we will however try to keep you informed and up-to-date throughout the process. If you require a return for whatever reason, contact us to request a return of your item. We only accept returns if your product is in original condition with all original packaging and proof of purchase.